Sales Policy for Conatechnie Luxury Watches

Effective Date: January 4, 2025

At Conatechnie Luxury Watches, we aim to provide an exceptional shopping experience and the highest-quality timepieces to our customers. Please read our Sales Policy below to understand the terms and conditions that apply to your purchase.

1. Products and Pricing

  • Product Information: All products listed on our website at www.conatechnie.com are carefully selected to meet the highest standards of quality and craftsmanship. Each product page contains detailed descriptions, specifications, and images to help you make informed purchasing decisions.
  • Pricing: Prices are clearly displayed for each item and are in USD. All prices are subject to change without notice due to factors such as market demand and availability. Taxes, shipping fees, and duties (if applicable) will be added at checkout.
  • Availability: While we make every effort to ensure the availability of all products, there may be instances where items are out of stock. If a product is unavailable after purchase, we will notify you and offer a full refund or suggest an alternative.

2. Order Process

  • Order Confirmation: After you place an order on our website, you will receive an order confirmation email. This email will include details such as your order number, the items purchased, and the total cost.
  • Payment Authorization: All orders are subject to payment authorization. We reserve the right to cancel orders if the payment cannot be processed or if there are issues with your payment method.
  • Order Cancellation: Orders can be canceled within 24 hours of purchase by contacting our customer service team. After this period, cancellation may not be possible, as orders are processed quickly.

3. Payment Terms

  • Accepted Payment Methods: We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment platforms as listed on our website.
  • Security: Our website uses SSL encryption to ensure that all personal and payment information is securely processed.
  • Sales Tax: Sales tax will be applied to orders shipped within the applicable states based on local tax rates.

4. Shipping and Delivery

  • Shipping Method: We offer various shipping options based on your location, including standard and expedited shipping. You can select your preferred shipping method at checkout.
  • Shipping Costs: Shipping costs are calculated based on the destination, weight of the product, and the selected shipping method. The cost will be displayed during checkout.
  • Processing Time: Orders are typically processed within 1–3 business days of receiving your payment, subject to availability. Delivery time may vary based on the shipping method and destination.
  • International Shipping: We offer international shipping; however, additional customs duties, taxes, or fees may apply, which are the responsibility of the customer.
  • Delivery Issues: If your order does not arrive within the expected delivery time, please contact us immediately at info@conatechnie.com. We will work to resolve any issues promptly.

5. Returns and Refunds

  • Return Policy: We want you to be fully satisfied with your purchase. If for any reason you are not, please refer to our Refund and Returns Policy for details on how to initiate a return.
  • Restocking Fees: In certain cases, a restocking fee may apply for returned items, particularly if the item has been opened or is not in its original condition.
  • Refunds: Refunds will be processed after the returned product has been received and inspected. Refunds will be issued to the original payment method.

6. Warranty

  • Warranty Coverage: All Conatechnie watches come with a manufacturer’s warranty that covers defects in materials and craftsmanship. The warranty duration varies by product and is stated on the product page.
  • Exclusions: The warranty does not cover damage resulting from misuse, accidents, unauthorized repairs, or normal wear and tear.
  • Claim Process: For warranty claims, please contact us at info@conatechnie.com with your order number and product details.

7. Customer Service

  • Contact Information: If you have any questions about our products, order process, or need assistance, please feel free to contact our customer service team.
  • Email: info@conatechnie.com
  • Phone: (856) 303-2422
  • Address: 6208 Riverfront Dr, Palmyra, New Jersey

8. Privacy and Security

  • Personal Information: We are committed to protecting your privacy. For more information, please review our Privacy Policy, which outlines how we collect, use, and safeguard your personal data.
  • Secure Shopping: Our website uses industry-standard encryption to protect your information during transactions.