Shipping Policy for Conatechnie Luxury Watches

Effective Date: January 4, 2025

At Conatechnie Luxury Watches, we are committed to providing a smooth and efficient shipping experience. Below, you will find details on our shipping process, including shipping methods, delivery times, costs, and more.

1. Shipping Methods and Delivery Times

We offer a variety of shipping methods to meet your needs. The shipping options available to you will be displayed during the checkout process based on your delivery address.

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery within 1 business day (only available for certain regions).

Please note that business days refer to Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates

Shipping rates are calculated based on your location and the shipping method selected. During checkout, the exact shipping cost will be displayed before you complete your purchase.

  • Domestic Shipping: Rates for domestic orders vary depending on the delivery location and selected shipping method.
  • International Shipping: We currently offer international shipping to select countries. International shipping rates will be calculated at checkout based on the delivery address.

3. Free Shipping

We offer free standard shipping on all orders over $200 within the United States. This offer is automatically applied during checkout, so you don’t need a discount code.

4. Order Processing Time

  • Processing Time: All orders are typically processed within 1-2 business days.
  • Order Confirmation: Once your order has been placed, you will receive an email confirmation with the details of your order. After your order is processed and shipped, you will receive another email with a tracking number.

5. Tracking Your Order

After your order has been shipped, you will receive an email containing your tracking information. You can track your order via the shipping carrier’s website.

  • Tracking Information: You can track your order status at any time using the provided tracking number.

6. Shipping to PO Boxes and APO/FPO Addresses

  • PO Boxes: We can ship to PO Boxes using Standard Shipping only. Please ensure that your shipping address is accurate to avoid delivery delays.
  • APO/FPO Addresses: We offer shipping to APO/FPO addresses. Delivery times may be longer due to military postal services.

7. International Shipping

We are pleased to offer international shipping to select countries. Please be aware of the following:

  • Customs Duties and Taxes: International shipments may be subject to customs duties, taxes, and fees based on your country’s regulations. These fees are the responsibility of the customer and are not included in the price of the product or shipping fees.
  • Delivery Times: International delivery times vary by destination and shipping method. Typically, international orders arrive within 7-21 business days.
  • Shipping Restrictions: Some products may be restricted or prohibited in certain countries, and we reserve the right to refuse or cancel orders based on these restrictions.

8. Shipping Delays

While we strive to ensure timely delivery, certain factors may cause delays beyond our control, including:

  • Carrier Delays: Delays due to unforeseen circumstances or issues with the shipping carrier.
  • Weather or Natural Disasters: Weather conditions and natural disasters may affect delivery times.
  • Holidays: Shipping carriers may experience higher volumes of shipments during holidays, which could lead to delays.

9. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us at info@conatechnie.com. We will assist you in tracking the order or initiating a claim with the carrier.
  • Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damaged items and packaging. We will work with you to resolve the issue.

Contact Us

If you have any questions regarding our shipping policy, or need assistance with your order, please don’t hesitate to contact our customer service team:

  • Email: info@conatechnie.com
  • Phone: (856) 303-2422
  • Address: 6208 Riverfront Dr, Palmyra, New Jersey